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 Representant Commercial Francais (Account Executive)

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TEMA



Nombre de messages : 2
Date d'inscription : 30/06/2008

MessageSujet: Representant Commercial Francais (Account Executive)   Lun 14 Juil - 18:48

French/German Account Executive - (ID: 39471569)
Salary: From 16K, up to 24K depending on experience
Location: Warrington (WA1)
Company: The European Marketing Agency
Job Type: Permanent
Job reference:
Date posted: 14/07/2008 16:09

French/GermanEnglish Account Executive


You role briefly....

=>Provision of excellent Account Manager andsupport for external,internal customers and sales team

=>Management of order processing andconversion to invoice for determined customer base

=>Maximisation of sales

Your key responsibilities.......

* Ensure all orders are processed accurately and in line with current policies and procedures.
* Conversion of order-book to maximise on-time invoicing.
* Weekly projection of invoice/conversion of ‘owned’ order-book.
* Pro-active management of Locker Stock orders & Reservation call-offs where applicable in line with Market policy.
* Manage samples/pre-lines orders/shipments to customers when necessary, and oversee any returns.

Your administrative attributes...

* Focus on sales goals; from outbound calls and conversion of inbound calls.
* Involvement in seasonal, specific sales campaigns.
* Communication to external customers and Sales on order-book position.
* Interrelation with Credit control functions to ensure timely and optimum release of credit held orders to support conversion goals.
* All customer complaints are dealt with promptly and effectively in order to achieve maximum ‘recovery’.
* Act as technical advisor to customers and consumers within remit.
* Active participation in necessary product, policy and procedural training to support the role.
* Work closely with nominated Sales Representatives to ensure positive relationships and effective Customer Service for ‘owned’ Account Base.
* Help in preparation of Showrooms where necessary, supporting in terms of organisation and set-up if appropriate.
* Receive External Customers to the office when supporting Sales

Your key points of contacts....

* Country Sales / Field Sales Managers (France, Germany, Sweden, UK, Benelux)
* European Credit Control / Finance
* Field Sales and Key Account representatives
* Country Marketing teams
* European Order Book Controller
* European Customer Analyst
* European Purchasing & Logistics teams

Your essentials & desirables

* Key languages are English / French / German
* 2 years account management / Customer Service experience
* Native Speakers preferred but not essential

Please contact Anna Ceder at anna.ceder@tema-europe.com or Felix Gyamera at felix.gyamera@tema-europe.com
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